.timeline{padding-left:30px;position:relative}@media (min-width:768px){.timeline{padding-left:40px}.timeline:before{left:12px}}.timeline-item{padding-bottom:1.5rem;position:relative}@media (min-width:768px){.timeline-item{padding-bottom:2rem}}.timeline-item:last-child{padding-bottom:0}.timeline-marker{color:#adb5bd;background:#fff;border:2px solid #e9ecef;border-radius:50%;justify-content:center;align-items:center;width:22px;height:22px;font-size:12px;display:flex;position:absolute;left:-30px}@media (min-width:768px){.timeline-marker{width:28px;height:28px;font-size:14px;left:-40px}}.timeline-item.submitted:before{content:"";background:#007bff;width:2px;height:calc(100% - 11px);position:absolute;top:11px;left:-26px}.timeline-item.in_review:before{content:"";background:#6f42c1;width:2px;height:calc(100% - 11px);position:absolute;top:11px;left:-26px}.timeline-item.in_progress:before{content:"";background:#17a2b8;width:2px;height:calc(100% - 11px);position:absolute;top:11px;left:-26px}.timeline-item.follow_up:before{content:"";background:#ffc107;width:2px;height:calc(100% - 11px);position:absolute;top:11px;left:-26px}.timeline-item.submitted .timeline-marker{color:#fff;background:#007bff;border-color:#007bff}.timeline-item.in_review .timeline-marker{color:#fff;background:#6f42c1;border-color:#6f42c1}.timeline-item.in_progress .timeline-marker{color:#fff;background:#17a2b8;border-color:#17a2b8}.timeline-item.follow_up .timeline-marker{color:#fff;background:#ffc107;border-color:#ffc107}.timeline-item.resolved .timeline-marker{color:#fff;background:#28a745;border-color:#28a745}.timeline-item.rejected .timeline-marker{color:#fff;background:#dc3545;border-color:#dc3545}.timeline-item.closed .timeline-marker{color:#fff;background:#6c757d;border-color:#6c757d}.timeline-item.submitted.active .timeline-marker{color:#fff;background:#007bff;border-color:#007bff;animation:2s infinite pulse}.timeline-item.in_review.active .timeline-marker{color:#fff;background:#6f42c1;border-color:#6f42c1;animation:2s infinite pulse}.timeline-item.in_progress.active .timeline-marker{color:#fff;background:#17a2b8;border-color:#17a2b8;animation:2s infinite pulse}.timeline-item.follow_up.active .timeline-marker{color:#fff;background:#ffc107;border-color:#ffc107;animation:2s infinite pulse}@keyframes pulse{0%,to{box-shadow:0 0 #ffc107b3}50%{box-shadow:0 0 0 10px #ffc10700}}.timeline-item.active .timeline-content h6{color:#dc143c}.timeline-content{background:#f8f9fa;border-left:3px solid #e9ecef;border-radius:8px;padding:.875rem 1rem}@media (min-width:768px){.timeline-content{padding:1rem 1.25rem}}.timeline-content .d-flex{flex-direction:column;gap:.5rem}@media (min-width:576px){.timeline-content .d-flex{flex-direction:row;gap:0}}.timeline-content h6{font-size:.95rem}@media (min-width:768px){.timeline-content h6{font-size:1rem}}.timeline-content small{font-size:.75rem}@media (min-width:768px){.timeline-content small{font-size:.875rem}}